Get in Touch With Us

Got a question about how we rate casinos not on GamStop, spotted something that needs updating, or want to flag an issue with a brand we cover? This page explains the best way to reach us and what happens once you do.

How to Reach Non Gamstop Casinos

Email is the quickest and most reliable way to contact us. Send your message to [email protected] and a member of the team will read it personally — we do not rely on automated replies to close out a query.

A short note on what your message is about helps us route it to the right person faster. Whether it is a factual query, a correction, or general feedback on the site, tell us upfront and we will get back to you sooner.

What You Can Get in Touch About

• Questions on our reviews and rankings — if you want more detail on why a brand such as Betmica or Kikibet appears where it does, or how a welcome offer works, ask us directly.
• Corrections — bonus terms, licensing details and payment options at Curaçao-licensed operators change regularly. If something looks out of date, we want to know so we can check and update it.
• Site feedback and suggestions — if there is a payment method, a game type, or a brand you would like to see us cover in more depth, let us know.
• Partnership or editorial enquiries — if you represent an operator or affiliate and want to discuss working with us, introduce yourself and outline the enquiry.
• Support and self-exclusion questions — if you or someone you know is looking for guidance on managing their gambling, or you want to understand how self-exclusion tools work outside of GamStop, mention this in your message and we will point you towards the right information.

Before You Write In

Many enquiries about non GamStop casinos are already answered on the site. If you are trying to compare current welcome offers, check how we assess licensing, or see how a site not on GamStop stacks up against the alternatives, our guide to the best non GamStop casinos is a good starting point before you get in touch.

What Happens After You Contact Us

Every email is reviewed by a real person on our editorial team. We aim to respond within two working days, though this can take a little longer during busy periods. If your query relates to a specific operator's terms — a deposit limit, a wagering requirement, or a withdrawal timeframe stated in £ — we will check this against the operator's own published terms before replying, since these details can change without notice.

We are not able to intervene on a reader's behalf in disputes with an individual casino, but if you tell us about a problem you have had with a listed brand, we will factor it into how we review and rank that operator going forward.

A Note on What We Cover

Our commercial relationships with the operators listed on this site do not decide how they are rated or ranked — we are open to hearing where you think we have got something wrong. If you are 18 or over and want to raise a question about eligibility, local law as it applies in Great Britain, or how self-exclusion schemes work in practice, we are happy to point you towards clear, factual information rather than steer you one way or the other.

Thank you for taking the time to visit this page — we read everything that comes in and look forward to hearing from you.